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AI receptionist for plumbing
The AI receptionist for plumbers
Burst pipes don't wait for you to climb out from under a sink. Maria answers every call on the first ring, gets the details, and texts and emails them to you the second the call ends.
- Caller
- Mike Torres
- Phone
- (555) 014-2273
- Address
- 1420 Oak St
- Needs
- Water coming up through the floor by the kitchen sink. Main valve is off.
- When
- Tonight if possible
The problem
The calls you can't take
Your hands are full
You're in a crawl space or halfway through a water heater swap. The phone buzzes in your pocket and you can't touch it. A lot of callers won't leave a voicemail. They call the next plumber on Google.
Emergencies come after hours
Leaks, backups and no-hot-water calls show up at 9 PM on a Sunday. The homeowner keeps going down the list until somebody picks up, and that somebody usually gets the job.
Help costs a salary
A receptionist goes home at five and an answering service reads a script. You need someone who picks up at midnight, asks the right questions and writes it all down for you.
A sample call
A real plumbing call, handled
Here's how Maria handles a typical call for a plumbing business. The business (Oak Street Plumbing) and the caller are made up. The flow is what your customers get.
When she hangs up, the details go straight to the owner by text and email, like the summary at the top of this page.
What she asks
The questions that matter
We set Maria up with the questions your business needs. For plumbing calls, that usually means:
- Name and the best number to call back
- The service address
- What's happening: leak, clog, no hot water, sewer backup or a new install
- Whether the water is shut off
- Homeowner, renter or property manager
- When they need someone: right now, today or this week
Want her to ask something else? Tell us during setup and she will.
Built around your day
How it fits your work
You don't have to give up your phone. Keep answering when you can and forward only the calls you miss. When you're free, you pick up. When you're under a sink, Maria does.
Nights and weekends are where plumbing calls get expensive to miss. Maria answers at 2 AM the same way she answers at 2 PM, then sends you the details, so you decide whether it's a midnight trip or a first-thing-tomorrow callback.
Every summary arrives as a text and an email, so you end the week with a written record of who called, where they are and what they needed. No more numbers scribbled on the back of an invoice.
Your numbers
What are missed calls worth to you?
Move the sliders to match your business. This is your estimate, not our promise.
a month, about $35,000 a year
No surprises
What Maria does today
We'd rather you know exactly what you're getting. Here's the honest list.
She does
- Answers your calls 24/7, nights, weekends and holidays included
- Greets callers with your business name and sounds natural, not like a phone menu
- Asks for the caller's name, number, what they need, the address and when they need it
- Sends you a text and an email with those details as soon as the call ends
Not yet
- She doesn't book jobs into your calendar. You call the customer back and set the time
- She doesn't transfer live calls to your phone
- She doesn't quote prices or promise arrival times. She leaves that to you
Setup
Live in 3 steps
No app to learn and no new phone. You keep your number.
Tell us about your business
A short call: your business name, what you do, the areas you cover, your hours and where you want the call summaries sent.
We set Maria up for you
She learns your business name and services and the questions to ask. You call her yourself and hear exactly what your customers will hear.
Forward your calls
Turn on call forwarding to Maria's number, for every call or only when you don't pick up. From then on, every call gets answered.
Try it yourself
Call Maria right now
She'll answer as a sample service business. Pretend you're a customer with a problem and see what you'd get.
DEMO LINE
Opening soon
Want to hear her today? DM us MARIA on Instagram or TikTok and we'll set up a test call.
- 1 · CALLDial the number. Maria picks up on the first ring.
- 2 · BE A CUSTOMER"Hi, my water heater is leaking. Can someone come out tomorrow?"
- 3 · ANSWER HER QUESTIONSShe'll ask your name, number, address and when you need it.
- 4 · HANG UPThat's the moment your business would get the text and email.
FAQ
Plumbers: questions owners ask
What happens with emergency plumbing calls at night?
Maria answers, gets the details and asks when they need someone. The moment she hangs up you get the text and email, so you can decide right away whether to call back tonight. She doesn't dispatch anyone or promise an arrival time. That's your call.
Will callers know Maria is an AI?
She sounds natural, so callers talk to her the way they'd talk to a receptionist. If someone asks whether she's a real person, she tells the truth.
Can I keep my business number?
Yes. You turn on call forwarding to Maria's number, for every call or only the ones you don't answer. Customers keep dialing the number they already have.
Can Maria book the job on my calendar?
Not yet. Today she takes the caller's details and sends them to you, and you call back to set the time. We'll say so here when booking is ready.
What if a caller asks how much it costs?
Maria doesn't quote prices. She tells the caller the plumber will go over pricing when they call back, and notes the question in your summary.
How fast do I get the details?
The text and email go out as soon as the call ends, while the customer is still waiting by the phone.
Other trades
Maria answers for them too
HVAC
No-cool and no-heat calls answered, even in the middle of a heat wave.
Our AC is blowing warm air and it's 88 in here.
See how →Electricians
Outages, panel upgrades and EV charger calls answered while you're on the job.
Half my outlets stopped working and the breaker won't reset.
See how →Contractors
Remodel, deck and estimate calls answered while you're on a job site.
We want to redo our master bathroom.
See how →Never miss
a call again.
Maria answers your business line 24/7, so every customer reaches you.